Mayfair & Grace, in Gloucestershire, has existed as a beauty supply store for three years, selling luxe beauty brands. Earlier this year, store owner Nick Good and Patsy Robertson decided to add a salon to their brand. Here's how Capital helped them make their first salon a raving success.
What was your aim when it came to the look of the salon?
We wanted the salon to feel luxurious and classical at the same time with best quality furniture and fittings.
Did you have a clear idea of the actual look, colour scheme, etc?
Yes, right from the beginning we knew that, being an Aveda salon, we wanted to incorporate some botanical prints via the wall coverings, all while maintaining the concept of a luxury salon.
What was the biggest challenge you faced?
One of the biggest issues was getting the furniture to the correct floors. We are situated in a listed building and as the only way to get from floor to floor is via a spiral staircase, we had to plan everything right from the beginning.
Did you have a definite budget in mind?
We had a rough budget in mind and we did stay within that figure.
How helpful was the Capital team?
Capital helped us hugely, we showed the team the premises and they instantly understood the look and furniture that we wanted. Quite quickly over a breakfast meeting all our decisions were made.
Top tip for someone wanting to revamp their salon?
Decide on the look you want and then get Capital Hair & Beauty to guide you through the process.
What has been your clients' reaction?
All our customers have been blown away by the results! Many have said they feel just like they're in a high-end London salon.
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When you shop on this site or in one of our stores, personal information such as your name, email
address, phone number, invoice/delivery addresses, type of business and, where applicable the IP address used
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enables us to process and fulfil your order or transaction. We also ask for your mobile
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Other information we collect
We may collect technical information regarding the type of electronic
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We also use CCTV in our stores for the security of our employees and customers.
How will we process data?
Personal data collected is used in the processing and delivering of orders.
Names, email addresses, mobile numbers, postal addresses and business type
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Why are we processing data?
We require this information to provide you with a service (processing
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When will data be processed?
This data will be processed when your order is picked, packed and
dispatched by our distribution centre, or if you enter a competition or
free prize draw. It will also be used every time we send a marketing
communication, if you have opted in and the communication is deemed by us
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Any user specific browsing data will be retained for 26 months after you
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Unsubscribing from marketing communications
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Right to access your data
You have the right to request a copy of the data we hold about you, or to
have your data erased in certain circumstances. Please contact us if you’d
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This policy was last updated on 23rd May 2018
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