A. Yes, as long as all items are in stock and tomorrow is a working day. We must also receive your order by 3pm (Monday to Thursday). Our next working day delivery service is available to all parts of mainland England, Wales and Scotland (excluding Rural Scotland). Please note that we dispatch parcels on a 'next day' service however next day delivery cannot be guaranteed as goods are delivered by a courier company on our behalf. Please note that the next day delivery service is not available during sale periods, for more information please see our delivery page.
A. To save on paper, all receipts are made available to view online. Please go to 'My Account' and select 'My Account History', there you can view and print all your invoices.
A. We do not produce a catalogue of our products as they are all listed on and ordered easily via our website (online catalogue). This helps us to ensure all information and products on our site are correct and up-to-date.
A. Yes, all prices on this website are trade prices.
A. You’ll need to visit your local store with identification and proof you’re qualified in the hair or beauty industry. Please view our terms and conditions for a complete list of acceptable identification and trade qualifications. To shop online, please follow the online registration process.
A. No, Privilege Points can only be issued and redeemed when shopping in-store.
A. There are many possible reasons for not receiving your confirmation email. If you were displayed the order confirmation page (including your order reference) then your order has gone through. If you're still unsure please check your order history in the 'my account' section of the website.
A. You can change your address details in the 'My Account' section, just click on 'My Address Book'.
A. Yes, please increase the quantity to 2 and 50% discount will be applied on these items.
A. Generally not, furniture is normally delivered directly from the manufacturers/suppliers, the remaining products will be dispatched by us. We recommend allowing 2 - 3 working days for these goods to be delivered and between 2 - 6 weeks for the furniture items.
A. Click the 'forgotten your password?' link found above the 'login' button. Enter your email address and you’ll be sent an email containing a link which will take you to the reset password page. This link will expire within 20 minutes for security reasons, if this happens you can simply request another link to be sent. If you do not receive a link by email, please check your spam/junk folders and make sure you are entering the email address you registered with. If you are still unable to login please contact customer services (during office hours).
A. Please login using your existing login details, visit the my account area and click on 'update my login'. Here you can enter your new email address, which you can use for future logins to our website.
A. We use a courier service to deliver all of our parcels. Whilst this maintains a high level of service, unfortunately courier companies are not able to offer a flat rate for all UK destinations. Due to the types of products we sell we’re unable to send parcels via Royal Mail.
A. Courses usually take place at our stores, but please see our store locator for address confirmation as some training may be held at another location.
The Avec Corporation Ltd, Air Cargo Centre Block B, Arran Ave, Paisley, PA3 2AY
Hadlow Manor Hotel, Maidstone Road, Tonbridge, Kent, TN11 0JH
If the answer to your question is not listed above, please contact us.
Welcome to Capital Hair & Beauty, the UK's largest independent supplier to hair and beauty professionals. Choose from our vast range of great value hair and beauty supplies and book training courses at a location near you, we have 50 stores throughout the UK & Ireland. Buy from a supplier you can trust, that's been supplying the hairdressing and beauty industries for over 60 years and providing a first-class online service since 2004.