Cookies are tiny text files stored on your computer, tablet or mobile device when you visit web pages. Cookies cannot harm your computer or read data off your hard disk. The only personal information a cookie can contain is information a user supplies to us. However, if you’d prefer to restrict, block or delete cookies from capitalhairandbeauty.co.uk or any other websites, you can use your internet browser settings to do so.
At Capital we use cookies to keep track of what users have in their basket, thus enabling the site to provide the service for which it was designed. We also use cookies to monitor how people use our site which helps us to understand how customers use our website so we can develop and improve the design, layout and functionality of the site.
To login, order products or book training courses at capitalhairandbeauty.co.uk you need to have cookies enabled, this can be done through your internet browser settings. If you don’t wish to enable cookies, your use of the site will be limited to browsing.
The data stored by these cookies can be seen only by some employees of Capital Hair & Beauty and Google and never shows any personally identifiable or confidential information.
A number of the above cookies will be automatically deleted once you close your internet browser as they expire when your browsing session ends. Others will be deleted when their expiry date is reached.
We’re providing this information as part of our initiative to comply with recent legislation, and because we want to be honest and clear about your privacy when using our website.
Listed below are details of the cookies we use and what we use them for.
Preference cookies enable a website to remember information that changes the way the website behaves or looks, like your preferred language or the region that you are in. (Click for more details)
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|
Name |
Provider |
Purpose |
Expiry |
Type |
|
__lc2_cid |
accounts.livechatinc.com |
Stores a unique ID string for each chat-box session. This allows the website-support to see previous issues and reconnect with the previous supporter. |
3 years |
HTTP Cookie |
|
__lc2_cst |
accounts.livechatinc.com |
Stores a unique ID string for each chat-box session. This allows the website-support to see previous issues and reconnect with the previous supporter. |
3 years |
HTTP Cookie |
|
__livechat |
livechatinc.com |
Used to hide the user's personal customisation of LiveChat. |
3 years |
HTTP Cookie |
|
__oauth_redirect_detector |
accounts.livechatinc.com |
Allows the website to recoqnise the visitor, in order to optimize the chat-box functionality. |
1 day |
HTTP Cookie |
|
CASID |
api.livechatinc.com |
Allows the website to recoqnise the visitor, in order to optimize the chat-box functionality. |
Session |
HTTP Cookie |
Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously. (Click for more details)
|
|
Name |
Provider |
Purpose |
Expiry |
Type |
|
__qca |
issuu.com |
Collects data on the user's visits to the website, such as the number of visits, average time spent on the website and what pages have been loaded with the purpose of generating reports for optimising the website content. |
1 year |
HTTP Cookie |
|
_at.hist.# |
capitalhairandbeauty.co.uk |
Used by the social sharing platform AddThis to store the user's usage history of the AddThis sharing widget |
Persistent |
HTML Local Storage |
|
_ceir |
capitalhairandbeauty.co.uk |
Unclassified |
5 years |
HTTP Cookie |
|
_ga |
capitalhairandbeauty.co.uk |
Registers a unique ID that is used to generate statistical data on how the visitor uses the website. |
2 years |
HTTP Cookie |
|
_gat |
capitalhairandbeauty.co.uk |
Used by Google Analytics to throttle request rate |
1 day |
HTTP Cookie |
|
_gid |
capitalhairandbeauty.co.uk |
Registers a unique ID that is used to generate statistical data on how the visitor uses the website. |
1 day |
HTTP Cookie |
|
collect |
google-analytics.com |
Used to send data to Google Analytics about the visitor's device and behavior. Tracks the visitor across devices and marketing channels. |
Session |
Pixel Tracker |
|
s |
recommender.scarabresearch.com |
Sets a unique ID for the session. This allows the website to obtain data on visitor behaviour for statistical purposes. |
Session |
HTTP Cookie |
|
sessionPageNumbers |
e.issuu.com |
Sets a unique ID for the session. This allows the website to obtain data on visitor behaviour for statistical purposes. |
Session |
HTML Local Storage |
|
sessionStartTime |
e.issuu.com |
This cookie is used to determine when the visitor last visited the different subpages on the website - the cookie also sets a timestamp for when the session started. |
Session |
HTML Local Storage |
Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies. (Click for more details)
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|
Name |
Provider |
Purpose |
Expiry |
Type |
|
__cfduid |
crazyegg.com |
Used by the content network, Cloudflare, to identify trusted web traffic. |
1 year |
HTTP Cookie |
|
__lc_cid |
accounts.livechatinc.com |
Necessary for the functionality of the website's chat-box function. |
3 years |
HTTP Cookie |
|
__lc_cst |
accounts.livechatinc.com |
Necessary for the functionality of the website's chat-box function. |
3 years |
HTTP Cookie |
|
ASP.NET_SessionId [x2] |
capitalhairandbeauty.co.uk |
Preserves the visitor's session state across page requests. |
Session |
HTTP Cookie |
|
AWSELB |
sample-api-v2.crazyegg.com |
Used to distribute traffic to the website on several servers in order to optimise response times. |
Session |
HTTP Cookie |
|
CookieConsent |
capitalhairandbeauty.co.uk |
Stores the user's cookie consent state for the current domain |
1 year |
HTTP Cookie |
|
rc::c |
google.com |
This cookie is used to distinguish between humans and bots. |
Session |
HTML Local Storage |
Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers. (Click for more details)
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|
Name |
Provider |
Purpose |
Expiry |
Type |
|
__atuvc |
capitalhairandbeauty.co.uk |
Updates the counter of a website's social sharing features. |
13 months |
HTTP Cookie |
|
__atuvs |
capitalhairandbeauty.co.uk |
Ensures that the updated counter is displayed to the user if a page is shared with the social sharing service, AddThis. |
1 day |
HTTP Cookie |
|
_at.cww |
capitalhairandbeauty.co.uk |
Used by the social sharing platform AddThis |
Persistent |
HTML Local Storage |
|
_fbp |
capitalhairandbeauty.co.uk |
Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers. |
3 months |
HTTP Cookie |
|
ads/ga-audiences |
google.com |
Used by Google AdWords to re-engage visitors that are likely to convert to customers based on the visitor's online behaviour across websites. |
Session |
Pixel Tracker |
|
at-lojson-cache-# |
capitalhairandbeauty.co.uk |
Used by the social sharing platform AddThis |
Persistent |
HTML Local Storage |
|
at-rand |
capitalhairandbeauty.co.uk |
Used by the social sharing platform AddThis |
Persistent |
HTML Local Storage |
|
fr |
facebook.com |
Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers. |
3 months |
HTTP Cookie |
|
GPS |
youtube.com |
Registers a unique ID on mobile devices to enable tracking based on geographical GPS location. |
1 day |
HTTP Cookie |
|
IDE |
doubleclick.net |
Used by Google DoubleClick to register and report the website user's actions after viewing or clicking one of the advertiser's ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user. |
1 year |
HTTP Cookie |
|
iutk [x2] |
issuu.com |
Recognises the user's device and what Issuu documents have been read. |
10 years |
HTTP Cookie |
|
loc |
addthis.com |
Geolocation, which is used to help providers determine how users who share information with each other are geographically located (state level). |
13 months |
HTTP Cookie |
|
mc |
quantserve.com |
Collects data on the user's visits to the website, such as what pages have been loaded. The registered data is used for targeted ads. |
13 months |
HTTP Cookie |
|
MUID |
bing.com |
Used widely by Microsoft as a unique user ID. The cookie enables user tracking by synchronising the ID across many Microsoft domains. |
1 year |
HTTP Cookie |
|
MUIDB |
bing.com |
Registers data on visitors from multiple visits and on multiple websites. This information is used to measure the efficiency of advertisement on websites. |
1 year |
HTTP Cookie |
|
pagead/1p-user-list/# |
google.com |
Unclassified |
Session |
Pixel Tracker |
|
PREF |
youtube.com |
Registers a unique ID that is used by Google to keep statistics of how the visitor uses YouTube videos across different websites. |
8 months |
HTTP Cookie |
|
sc_timings |
capitalhairandbeauty.co.uk |
This cookie used to determine which products the visitor has viewed - This allows the website to promote related products. |
Persistent |
HTML Local Storage |
|
scarab.visitor |
capitalhairandbeauty.co.uk |
This cookie used to determine which products the visitor has viewed - This allows the website to promote related products. |
1 year |
HTTP Cookie |
|
test_cookie |
doubleclick.net |
Used to check if the user's browser supports cookies. |
1 day |
HTTP Cookie |
|
tr |
facebook.com |
Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers. |
Session |
Pixel Tracker |
|
uvc |
addthis.com |
Detects how often the social sharing service, AddThis, encounters the same user. |
13 months |
HTTP Cookie |
|
VISITOR_INFO1_LIVE |
youtube.com |
Tries to estimate the users' bandwidth on pages with integrated YouTube videos. |
179 days |
HTTP Cookie |
|
xtc |
addthis.com |
Registers the user's sharing of content via social media. |
13 months |
HTTP Cookie |
|
YSC |
youtube.com |
Registers a unique ID to keep statistics of what videos from YouTube the user has seen. |
Session |
HTTP Cookie |
Unclassified cookies are cookies that we are in the process of classifying, together with the providers of individual cookies. (Click for more details)
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|
Name |
Provider |
Purpose |
Expiry |
Type |
|
@@lc_auth_token:10092998 |
secure.livechatinc.com |
Unclassified |
Persistent |
HTML Local Storage |
|
_ems_session |
capitalhairandbeauty.co.uk |
These cookies enable to track visitors to the website that clicked on an email they have been sent to. |
1 day |
HTTP Cookie |
|
_ems_visitor |
capitalhairandbeauty.co.uk |
These cookies enable to track visitors to the website that clicked on an email they have been sent to. |
Session |
HTTP Cookie |
|
10092998:state |
secure.livechatinc.com |
Unclassified |
Persistent |
HTML Local Storage |
|
App.Persistent - / |
capitalhairandbeauty.co.uk |
Helps to maintain basket/session information. |
29 days |
HTTP Cookie |
|
App.Session - / |
capitalhairandbeauty.co.uk |
Stores session information |
Session |
HTTP Cookie |
|
cdv |
recommender.scarabresearch.com |
Unclassified |
1 year |
HTTP Cookie |
|
ce_diff_time |
capitalhairandbeauty.co.uk |
Unclassified |
Session |
HTML Local Storage |
|
ce_ip_address |
capitalhairandbeauty.co.uk |
Unclassified |
Session |
HTML Local Storage |
|
Retail.CookiePolicy - / |
capitalhairandbeauty.co.uk |
Ensures cookie message popup does not appear the next time you visit the site unless you clear cookies from your browser. |
1 year |
HTTP Cookie |
|
side_storage_10092998 |
secure.livechatinc.com |
Unclassified |
Persistent |
HTML Local Storage |
|
xp |
recommender.scarabresearch.com |
Unclassified |
1 year |
HTTP Cookie |
If you take the opportunity to 'share' content from capitalhairandbeauty.co.uk with friends through social networks such as Facebook, or view an embedded YouTube video you may be sent cookies from these websites. We don't control the setting of these cookies, so please check the third-party websites for more information about their cookies and how to manage them.
For more details on how to change your cookie preferences using your browser, please visit cookiepedia.co.uk/how-to-manage-cookies
More detailed information on cookies can be found at allaboutcookies.org
Klarna Bank AB (publ) (“Klarna”) uses cookies to recognize the user’s device for the purpose of providing personalized advertising of Klarna products the next time the user will browse a merchant website offering Klarna products, and for analytics purposes.
Persistent marketing and analytics cookies
These cookies contain a unique user ID which will enable Klarna to recognize the user’s device the next time that user returns to a merchant using Klarna’s services. These are persistent cookies, stored on the device for a period of up to 540 days as of the last interaction with Klarna, or until they are deleted and allow Klarna (i) to show personalized marketing of Klarna products, including credit promotions to the user, and (ii) to perform analytics of the user behaviour.
By connecting the unique user ID stored in the cookie on the device to the information Klarna has about the user, Klarna will be able to recognize the user of that device. The information Klarna collects through the cookies is not shared with any third party.
The user’s consent and revocation of consent
Setting cookies for marketing purposes is subject to the user’s consent, which will have to be obtained before the cookies are set on the user’s device. In addition, the web browser or device often allows the user to change the settings for the use of cookies. More information on how to adjust the settings can be found in the browser of device reference information, and on aboutcookies.org.
About Klarna
Klarna Bank AB (publ) is subject to Swedish Data Protection legislation, and is the data controller for the purpose of processing the personal data as described above. Klarna has a data protection officer and a team consisting of personal data experts. Klarna also has a customer service team handling questions relating to personal data. You are welcome to contact Klarna at dataskydd@klarna.se. Please visit www.klarna.com for more information about Klarna, and how Klarna processes personal data.
This policy was last updated on 24th June 2021
Email: Stay up to date with the latest news, offers and ideas.
Text: Be alerted when we have a VAT Free sale or exclusive promotions.
Post: Receive our bi-monthly mailer full of offers and new products.
This privacy policy sets out how Capital Hair and Beauty Ltd (CHB) uses and protects any information that you provide when using the capitalhairandbeauty.co.uk website or otherwise provide CHB with your personal information.
CHB is committed to protecting your privacy. If we ask you to provide certain information by which you can be identified when using the website, you can be assured that it will only be used in accordance with this privacy policy. We treat all your personal information as fully confidential and do not pass your information on to third parties without consent unless legally required to do so.
By providing us with your personal information, you agree and consent to its transfer, processing, use and disclosure as outlined in this privacy policy. This policy does not apply to data you place on any publicly accessible page. For example, when you submit a product review.
CHB may change this policy by updating this page. You should check this page from time to time to ensure you are happy with the changes. This policy is effective from 21st May 2018.
When you shop on this site or in one of our stores, personal information such as your name, email address, phone number, invoice/delivery addresses, type of business and, where applicable the IP address used to connect your computer to the internet are collected by us. This data enables us to process and fulfil your order or transaction. We also ask for your mobile number, which helps us (and courier companies working on our behalf) to contact you if there’s a problem with your order.
We may collect technical information regarding the type of electronic
device used, such as the make and model, operating system, internet browser
and also which pages of the site are visited and for how long. This is
statistical data about our users' browsing behaviour and does not identify
you personally. Debit/credit card details are entered on secure pages
hosted by our payment service providers, whether this be Secure Trading or
PayPal, this data is stored securely on their servers, we do not have
access to this. Where card details are given for payment processing over the phone, we do not record or store these details.
We also use CCTV in our stores for the security of our employees and customers.
Personal data collected is used in the processing and delivering of orders. Names, email addresses, mobile numbers, postal addresses and business type may also be used to send you marketing communications (if you have opted in to receive them). You can opt out of these at any time by visiting ‘my preferences’ in your online account.
Browsing behaviour data is collected and analysed to see how well our website is performing on a variety of electronic devices and internet browsers.
We also use this data for remarketing in conjunction with Google, which allows us to display adverts to you on third party websites after you have visited our website. To opt out of this please visit Google’s ad settings.
Personal data is stored on secure servers, separate to the website server. We may share this information with third party service providers employed by us to perform functions on our behalf, such as courier companies delivering orders, mailing companies sending postal mail, email service providers sending emails and texts (SMS) and payment service providers processing payments. PayPal transactions are subject to the PayPal privacy policy.
We may also share certain data including email addresses (if you are opted in to receive emails from us) with third party social media platforms in order to show you targeted ads when you visit them. Third parties such as Google use cookies to store browsing behaviour data, which enables us to use their remarketing services. Please refer to our cookie policy for more information.
We require this information to provide you with a service (processing orders), it also helps us to ensure that content on our sites is presented in the best way for you and the electronic device used to access the content. To send you information regarding our products or services (if requested by you), protect you and us against fraud and to notify you about changes to our service.
This data will be processed when your order is picked, packed and dispatched by our distribution centre, or if you enter a competition or free prize draw. It will also be used every time we send a marketing communication, if you have opted in and the communication is deemed by us to be relevant to you.
Any user specific browsing data will be retained for 26 months after you last visited our site, after which time it will be deleted.
To unsubscribe from marketing communications please visit the ‘my account’ section of your online account and select ‘my details and preferences’. You can then change your opt in preferences for email, text and post. Alternatively simply click on the unsubscribe links that are sent out with each email/text or get in contact with us.
You have the right to request a copy of the data we hold about you, or to have your data erased in certain circumstances. Please contact us if you’d like to request this. Please note that depending on your interactions with us, some data may need to be retained due to legal requirements.
This policy was last updated on 23rd May 2018
