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Cookie Policy

What are cookies?

Cookies are tiny text files stored on your computer, tablet or mobile device when you visit web pages. Cookies cannot harm your computer or read data off your hard disk. The only personal information a cookie can contain is information a user supplies to us. However, if you’d prefer to restrict, block or delete cookies from capitalhairandbeauty.co.uk or any other websites, you can use your internet browser settings to do so.

How we use cookies

At Capital we use cookies to keep track of what users have in their basket, thus enabling the site to provide the service for which it was designed. We also use cookies to monitor how people use our site which helps us to understand how customers use our website so we can develop and improve the design, layout and functionality of the site.

To login, order products or book training courses at capitalhairandbeauty.co.uk you need to have cookies enabled, this can be done through your internet browser settings. If you don’t wish to enable cookies, your use of the site will be limited to browsing.

The data stored by these cookies can be seen only by some employees of Capital Hair & Beauty and Google and never shows any personally identifiable or confidential information.

A number of the above cookies will be automatically deleted once you close your internet browser as they expire when your browsing session ends. Others will be deleted when their expiry date is reached.

We’re providing this information as part of our initiative to comply with recent legislation, and because we want to be honest and clear about your privacy when using our website.

Listed below are details of the cookies we use and what we use them for.

Necessary cookies

Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies. (Click for more details)
Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies. (Click for more details)

Name

Provider

Purpose

Expiry

Type

__lc_cid

accounts.livechatinc.com

Necessary for the functionality of the website's chat-box function.

2 years

HTTP Cookie

__lc_cst

accounts.livechatinc.com

Necessary for the functionality of the website's chat-box function.

2 years

HTTP Cookie

ASP.NET_SessionId

capitalhairandbeauty

Preserves the visitor's session state across page requests.

Session

HTTP Cookie

App.Session capitalhairandbeauty Maintains session state for the current channel Session HTTP Cookie
App.CookieConsent capitalhairandbeauty Maintains Cookie Consent between sessions. 3 months HTTP Cookie
App.Authentication capitalhairandbeauty Maintains authentication when a user is logged into the site. Session HTTP Cookie
App.Persistent capitalhairandbeauty Persists a users basket between sessions. 30 days HTTP Cookie
App.RecentlyViewedProducts capitalhairandbeauty Records the products a user has viewed. 30 days HTTP Cookie

CookieConsent

capitalhairandbeauty

Stores the user's cookie consent state for the current domain

1 year

HTTP Cookie

ku1-sid

capitalhairandbeauty

This cookie is used in conjunction with the payment window - The cookie is necessary for making secure transactions on the website.

Session

HTTP Cookie

ku1-vid

capitalhairandbeauty

This cookie is used in conjunction with the payment window - The cookie is necessary for making secure transactions on the website.

17 months

HTTP Cookie

test_cookie  doubleclick.net 

Used to check if the user's browser supports cookies.

1 day

HTTP Cookie

 


Functional cookies

Functionality cookies allow websites to remember the user’s site preferences and choices they make on the site including username, region, and language. (Click for more details)
Functionality cookies allow websites to remember the user’s site preferences and choices they make on the site including username, region, and language. (Click for more details)

Name

Provider

Purpose

Expiry

Type

Feefo

https://api.feefo.com These combined ensure the correct functionality and interactions with the Feefo Reviews. Persistent HTTP Cookie

ShareThis

https://platform-api.sharethis.com/

This service is mostly used for display of recent social posts and/or social share buttons

Persistent

HTTP Cookie

Livechat

https://cdn.livechatinc.com

LiveChat Service help companies to improve customer service by maintaining contact with website visitors through live chat

Persistent

HTTP Cookie

PostcodeAnywhere

https://services.postcodeanywhere.co.uk

Postcodeanywhere cookies allow us to provide the automated Postcode lookups when you enter the property details on the order page.

Persistent

HTTP Cookie

Google Maps

https://maps.googleapis.com

This cookies allows users to see maps, 'use my location' and see directions.

Persistent

HTTP Cookie

 


Preference/Personalisation cookies

Preference cookies enable a website to remember information that changes the way the website behaves or looks, like your preferred language or the region that you are in. (Click for more details)
Preference cookies enable a website to remember information that changes the way the website behaves or looks, like your preferred language or the region that you are in. (Click for more details)

Name

Provider

Purpose

Expiry

Type

@@lc_auth_token:#

 secure.livechatinc.com  Identifies the visitor across devices and visits, in order to optimize the chat-box function on the website. Persistent HTML Local Storage

__oauth_redirect_detector

accounts.livechatinc.com

Allows the website to recoqnise the visitor, in order to optimize the chat-box functionality.

1 day

HTTP Cookie

 


Statistics/Analytics cookies

Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously. (Click for more details)
Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously. (Click for more details)

Name

Provider

Purpose

Expiry

Type

_ga

capitalhairandbeauty

Registers a unique ID that is used to generate statistical data on how the visitor uses the website.

2 years

HTTP Cookie

 _ga_# capitalhairandbeauty Used by Google Analytics to collect data on the number of times a user has visited the website as well as dates for the first and most recent visit.  2 years HTTP Cookie

_gat

capitalhairandbeauty

Used by Google Analytics to throttle request rate

1 day

HTTP Cookie

_gid

capitalhairandbeauty

Registers a unique ID that is used to generate statistical data on how the visitor uses the website.

1 day

HTTP Cookie

_livechat_has_visited secure.livechatinc.com Identifies the visitor across devices and visits, in order to optimize the chat-box function on the website. Persistent HTML Local Storage

collect

google-analytics.com

Used to send data to Google Analytics about the visitor's device and behavior. Tracks the visitor across devices and marketing channels.

Session

Pixel Tracker

sessionPageNumbers

e.issuu.com

Sets a unique ID for the session. This allows the website to obtain data on visitor behaviour for statistical purposes.

Session

HTML Local Storage

sessionStartTime

e.issuu.com

This cookie is used to determine when the visitor last visited the different subpages on the website - the cookie also sets a timestamp for when the session started.

Session

HTML Local Storage


Marketing/Advertising cookies

Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers. (Click for more details)
Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers. (Click for more details)

Name

Provider

Purpose

Expiry

Type

_fbp

capitalhairandbeauty

Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers.

3 months

HTTP Cookie

_gcl_au capitalhairandbeauty Used by Google AdSense for experimenting with advertisement efficiency across websites using their services. 3 months HTTP Cookie

ads/ga-audiences

google.com

Used by Google AdWords to re-engage visitors that are likely to convert to customers based on the visitor's online behaviour across websites.

Session

Pixel Tracker

IDE

doubleclick.net

Used by Google DoubleClick to register and report the website user's actions after viewing or clicking one of the advertiser's ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user.

1 year

HTTP Cookie

iutk

issuu.com

Recognises the user's device and what Issuu documents have been read.

179 days

HTTP Cookie

mc

quantserve.com

Collects data on the user's visits to the website, such as what pages have been loaded. The registered data is used for targeted ads.

13 months

HTTP Cookie

pagead/1p-user-list/#

google.com

Tracks if the user has shown interest in specific products or events across multiple websites and detects how the user navigates between sites. This is used for measurement of advertisement efforts and facilitates payment of referral-fees between websites.

Session

Pixel Tracker

pagead/landing doubleclick.net
google.com
Collects data on visitor behaviour from multiple websites, in order to present more relevant advertisement - This also allows the website to limit the number of times that they are shown the same advertisement. Session Pixel Tracker

tr

facebook.com

Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers.

Session

Pixel Tracker


Unclassified cookies

Unclassified cookies are cookies that we are in the process of classifying, together with the providers of individual cookies. (Click for more details)
Unclassified cookies are cookies that we are in the process of classifying, together with the providers of individual cookies. (Click for more details)

Name

Provider

Purpose

Expiry

Type

10092998:state

secure.livechatinc.com

Unclassified

Persistent

HTML Local Storage

side_storage_10092998

secure.livechatinc.com

Unclassified

Persistent

HTML Local Storage


3rd party cookies

If you take the opportunity to 'share' content from capitalhairandbeauty.co.uk with friends through social networks such as Facebook, or view an embedded YouTube video you may be sent cookies from these websites. We don't control the setting of these cookies, so please check the third-party websites for more information about their cookies and how to manage them.

For more details on how to change your cookie preferences using your browser, please visit cookiepedia.co.uk/how-to-manage-cookies

More detailed information on cookies can be found at allaboutcookies.org

Klarna


Klarna Bank AB (publ) (“Klarna”) uses cookies to recognize the user’s device for the purpose of providing personalized advertising of Klarna products the next time the user will browse a merchant website offering Klarna products, and for analytics purposes.

Persistent marketing and analytics cookies
These cookies contain a unique user ID which will enable Klarna to recognize the user’s device the next time that user returns to a merchant using Klarna’s services. These are persistent cookies, stored on the device for a period of up to 540 days as of the last interaction with Klarna, or until they are deleted and allow Klarna (i) to show personalized marketing of Klarna products, including credit promotions to the user, and (ii) to perform analytics of the user behaviour.


By connecting the unique user ID stored in the cookie on the device to the information Klarna has about the user, Klarna will be able to recognize the user of that device. The information Klarna collects through the cookies is not shared with any third party.
The user’s consent and revocation of consent


Setting cookies for marketing purposes is subject to the user’s consent, which will have to be obtained before the cookies are set on the user’s device. In addition, the web browser or device often allows the user to change the settings for the use of cookies. More information on how to adjust the settings can be found in the browser of device reference information, and on aboutcookies.org.


About Klarna
Klarna Bank AB (publ) is subject to Swedish Data Protection legislation, and is the data controller for the purpose of processing the personal data as described above. Klarna has a data protection officer and a team consisting of personal data experts. Klarna also has a customer service team handling questions relating to personal data. You are welcome to contact Klarna at dataskydd@klarna.se. Please visit www.klarna.com for more information about Klarna, and how Klarna processes personal data.

This policy was last updated on 14th February 2022