A career in hair and beauty requires hard work and study but can lead to a number of exciting opportunities and roles in the industry. Do you have what it takes? Read on for our thoughts on the top qualities needed for success.
Passion
A passion for hair and beauty is essential. As well as having the practical skills, you should be in the know about new trends, celebrity style and love flicking through magazines, Instagram and Pinterest for the latest looks.
Punctuality
Good time keeping is imperative as you need to be reliable for clients and able to carry out great treatments in the allocated time. When this is not possible, a calm nature comes in handy to stop you from panicking or rushing.
Confidence
You must be comfortable meeting and talking to new people, ensuring you are approachable, friendly and confident working in a close environment.
Creativity
In this industry, it is vital to use your imagination and exercise your artistic skills. You should be able to advise clients on what will suit them and create bespoke looks for the individual.
Thirst for Knowledge
A career in hair and beauty requires keeping up to date with new techniques and products. You should be enthusiastic about learning and training with a desire to evolve and constantly improve your skills. Click here to see the training courses we offer.
Patience
Success rarely happens overnight. It will take time to learn and perfect your skills. Practice and experience make perfect.
Flexibility
A flexible approach to working hours will make you more employable and popular with salons and clients. Going the extra mile to fit a client in will make you stand out from the crowd.
Respect, Trust & Discretion
Clients will trust you to look after them during treatments and may disclose things they are embarrassed about. Never gossip. Show them you are a professional and try your best to ease their vulnerability and make them feel comfortable during intimate or potentially embarrassing procedures, such as waxing.
Listening
You must listen carefully to understand your client's wishes and expectations during the consultation in order to give them the best possible service. It is also likely that clients will enjoy having a chat with you so show them you are interested.
Dedication
Hair and beauty professionals work long hours, standing for long periods of time, and will inevitably have to deal with complaints at some point in their career. Dedication and passion for your job will ensure that you enjoy your role even when it presents challenges. If you feel ready for the next step in your hair or beauty career, click here to read our blog on opening your own salon.
Freelance Focus, is a one stop resource for anyone working as a freelancer or thinking of going freelance in the hair & beauty industry, which includes a FREE downloadable guide filled with advice, useful insights, experiences and tips (from experienced freelancers) to help you understand the steps needed to make the right choices for you.
Upskilling and training shows your clients you’re serious about being able to give them the very latest in trends and techniques. Continuing your training shows you care about your craft and that you’re truly passionate about what you’re doing.
Choosing to go freelance could be seen as a scary move, yet it could also be one of the most freeing decisions you'll ever make. Here, the director of the freelance hairdressers' association (FHA) Sheila Abrahams, discusses what life might look like as a freelancer.
Salon System Educator and wax specialist Lisa Stone is the first of four guests to talk about how they made it.
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Privacy Statement
This privacy policy sets out how Capital Hair and Beauty Ltd (CHB) uses and
protects any information that you provide when using the
capitalhairandbeauty.co.uk website or otherwise provide CHB with your
personal information.
CHB is committed to protecting your privacy. If we ask you to provide
certain information by which you can be identified when using the website,
you can be assured that it will only be used in accordance with this
privacy policy. We treat all your personal information as fully
confidential and do not pass your information on to third parties without
consent unless legally required to do so.
By providing us with your personal information, you agree and consent to
its transfer, processing, use and disclosure as outlined in this privacy
policy. This policy does not apply to data you place on any publicly
accessible page. For example, when you submit a product review.
CHB may change this policy by updating this page. You should check this
page from time to time to ensure you are happy with the changes. This
policy is effective from 21st May 2018.
What personal data will be processed?
When you shop on this site or in one of our stores, personal information such as your name, email
address, phone number, invoice/delivery addresses, type of business and, where applicable the IP address used
to connect your computer to the internet are collected by us. This data
enables us to process and fulfil your order or transaction. We also ask for your mobile
number, which helps us (and courier companies working on our behalf) to
contact you if there’s a problem with your order.
Other information we collect
We may collect technical information regarding the type of electronic
device used, such as the make and model, operating system, internet browser
and also which pages of the site are visited and for how long. This is
statistical data about our users' browsing behaviour and does not identify
you personally. Debit/credit card details are entered on secure pages
hosted by our payment service providers, whether this be Secure Trading or
PayPal, this data is stored securely on their servers, we do not have
access to this. Where card details are given for payment processing over the phone, we do not record or store these details.
We also use CCTV in our stores for the security of our employees and customers.
How will we process data?
Personal data collected is used in the processing and delivering of orders.
Names, email addresses, mobile numbers, postal addresses and business type
may also be used to send you marketing communications (if you have opted in
to receive them). You can opt out of these at any time by visiting ‘my
preferences’ in your online account.
Browsing behaviour data is collected and analysed to see how well our
website is performing on a variety of electronic devices and internet
browsers.
We also use this data for remarketing in conjunction with Google, which
allows us to display adverts to you on third party websites after you have
visited our website. To opt out of this please visit Google’s ad settings.
Who will process data?
Personal data is stored on secure servers, separate to the website server.
We may share this information with third party service providers employed
by us to perform functions on our behalf, such as courier companies
delivering orders, mailing companies sending postal mail, email service
providers sending emails and texts (SMS) and payment service providers
processing payments. PayPal transactions are subject to the PayPal privacy
policy.
We may also share certain data including email addresses (if you are opted
in to receive emails from us) with third party social media platforms in
order to show you targeted ads when you visit them. Third parties such as
Google use cookies to store browsing behaviour data, which enables us to
use their remarketing services. Please refer to our cookie policy for more
information.
Why are we processing data?
We require this information to provide you with a service (processing
orders), it also helps us to ensure that content on our sites is presented
in the best way for you and the electronic device used to access the
content. To send you information regarding our products or services (if
requested by you), protect you and us against fraud and to notify you about
changes to our service.
When will data be processed?
This data will be processed when your order is picked, packed and
dispatched by our distribution centre, or if you enter a competition or
free prize draw. It will also be used every time we send a marketing
communication, if you have opted in and the communication is deemed by us
to be relevant to you.
Any user specific browsing data will be retained for 26 months after you
last visited our site, after which time it will be deleted.
Unsubscribing from marketing communications
To unsubscribe from marketing communications please visit the ‘my account’
section of your online account and select ‘my details and preferences’. You
can then change your opt in preferences for email, text and post.
Alternatively simply click on the unsubscribe links that are sent out with
each email/text or get in contact with us.
Right to access your data
You have the right to request a copy of the data we hold about you, or to
have your data erased in certain circumstances. Please contact us if you’d
like to request this. Please note that depending on your interactions with
us, some data may need to be retained due to legal requirements.
This policy was last updated on 23rd May 2018
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