Once again, we’re in a nationwide lockdown and all personal care-related facilities have been told to close. We’ve been through this before, and we will get through it again, but if you need extra advice and support, check out these essential organisations.
National Hair & Beauty Federation
Although the NHBF team is working from home themselves, that hasn’t stopped them from monitoring the coronavirus situation on a daily and weekly basis. Each week they create reports that cover England, Wales, Scotland and Ireland. This means the advice and information they put out there is truly up to the minute, and it’s worth adding https://www.nhbf.co.uk/coronavirus/ to your bookmarks online. On the site you will find a dedicated Coronavirus hub full of blogs and updates, for mobile stylists, therapists, salon owners and barbers. From applying the rules to coping with a business downturn, you won’t feel alone.
As well as information, the NHBF also provides 24/7 legal advice, and is there to answer any queries you have via phone and email.
Capital Online
Did you know that we have a whole host of blog content that caters to every business need you might have? We have collated everything you need, from experts and industry advisors, to bring you advice on everything from adjusting to the New Normal to getting ready for a post-Covid Christmas. Be sure to bookmark capitalhairandbeauty.co.uk/inspiration for advice, trends and inspiration whenever you need it. Scroll down for some of our most useful business blogs!
British Beauty Council
Over on Instagram the BBC is really pushing and lobbying the UK government to make changes that would help support the hairdressing sector. As hairdressing alone is worth over £6.6billion to the UK, the BBC wants to encourage an industry that currently feels like it’s been forgotten. Following the BBC Instagram means you’ll not only get information, but you’ll feel like you are being seen, and that you’re being listened to. With weekly Lives that focus on everything from mastering social media to how to raise investment, this is a must-follow. Find them at @britishbeautycouncil or visit them at https://britishbeautycouncil.com
NHS
No one could have predicted the effects of a pandemic. More than six months in, not only are we trying to find practical solutions to financial losses and business worries; we’re also feeling more mental strain than many of us have ever had to deal with before. At times like this, it can be easy or tempting to just opt out, take a few duvet days, but sometimes, it’s better to reach out. There’s definitely some merit in that old saying of ‘a problem shared’. Being at home for prolonged periods of time can leave us feeling bored, lonely and frustrated – and these are all normal feelings. Sometimes a long walk can shake off those thoughts, but sometimes, we really need to talk to someone. Visit https://www.nhs.uk/conditions/stress-anxiety-depression/mental-health-helplines/ to see the NHS recommended mental health charities.
Hair and beauty business magazines
Industry titles such as Hairdressers Journal and Professional Beauty are keeping their dedicated audiences informed and supported with a wealth of content online. At professionalbeauty.co.uk there are hundreds of articles available, from advice on re-opening in a post-Covid world to how to create video content. On hji.co.uk there are stress-busting videos, advice on Christmas retailing and tons of hair collections to muse over.
Freelance Focus, is a one stop resource for anyone working as a freelancer or thinking of going freelance in the hair & beauty industry, which includes a FREE downloadable guide filled with advice, useful insights, experiences and tips (from experienced freelancers) to help you understand the steps needed to make the right choices for you.
Pricing is probably one of the most talked-about issues when it comes to reopening post-lockdown. It’s so easy to feel anxious about how your clients might accept a price increase.
After a stop-start year of turbulence and disappointment for many of those within the retail, hospitality and hair and beauty sectors, the government’s roadmap out of lockdown offers light at the end of the tunnel for many businesses.
The wait is nearly over! Hopefully come 12th April hairdressers and nail salons across the country will be allowed to reopen. Read journalist Charisse Kenion’s guide to reopening to make sure you’re more than ready.
With lockdown still without a specified end, we spoke to L’Oréal Professionnel Education Manager Nicola Chamberlain about how to make the most of your days and make sure your ready for reopening.
After the announcement of a third national lockdown in England to help control the spread of Coronavirus, Chancellor Rishi Sunak, also announced urgent support for retail, hospitality and leisure sectors, including beauty businesses.
Beauty writer Charisse Kenion offers advice to ensure you and your salon are doing everything possible to reduce the risk now we are entering the 3 tier system.
Hair journalist Charisse Kenion talks to two hair and beauty pros about how they utilise social media to stay connected with clients during lockdown and how it can drive sales.
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Privacy Statement
This privacy policy sets out how Capital Hair and Beauty Ltd (CHB) uses and
protects any information that you provide when using the
capitalhairandbeauty.co.uk website or otherwise provide CHB with your
personal information.
CHB is committed to protecting your privacy. If we ask you to provide
certain information by which you can be identified when using the website,
you can be assured that it will only be used in accordance with this
privacy policy. We treat all your personal information as fully
confidential and do not pass your information on to third parties without
consent unless legally required to do so.
By providing us with your personal information, you agree and consent to
its transfer, processing, use and disclosure as outlined in this privacy
policy. This policy does not apply to data you place on any publicly
accessible page. For example, when you submit a product review.
CHB may change this policy by updating this page. You should check this
page from time to time to ensure you are happy with the changes. This
policy is effective from 21st May 2018.
What personal data will be processed?
When you shop on this site or in one of our stores, personal information such as your name, email
address, phone number, invoice/delivery addresses, type of business and, where applicable the IP address used
to connect your computer to the internet are collected by us. This data
enables us to process and fulfil your order or transaction. We also ask for your mobile
number, which helps us (and courier companies working on our behalf) to
contact you if there’s a problem with your order.
Other information we collect
We may collect technical information regarding the type of electronic
device used, such as the make and model, operating system, internet browser
and also which pages of the site are visited and for how long. This is
statistical data about our users' browsing behaviour and does not identify
you personally. Debit/credit card details are entered on secure pages
hosted by our payment service providers, whether this be Secure Trading or
PayPal, this data is stored securely on their servers, we do not have
access to this. Where card details are given for payment processing over the phone, we do not record or store these details.
We also use CCTV in our stores for the security of our employees and customers.
How will we process data?
Personal data collected is used in the processing and delivering of orders.
Names, email addresses, mobile numbers, postal addresses and business type
may also be used to send you marketing communications (if you have opted in
to receive them). You can opt out of these at any time by visiting ‘my
preferences’ in your online account.
Browsing behaviour data is collected and analysed to see how well our
website is performing on a variety of electronic devices and internet
browsers.
We also use this data for remarketing in conjunction with Google, which
allows us to display adverts to you on third party websites after you have
visited our website. To opt out of this please visit Google’s ad settings.
Who will process data?
Personal data is stored on secure servers, separate to the website server.
We may share this information with third party service providers employed
by us to perform functions on our behalf, such as courier companies
delivering orders, mailing companies sending postal mail, email service
providers sending emails and texts (SMS) and payment service providers
processing payments. PayPal transactions are subject to the PayPal privacy
policy.
We may also share certain data including email addresses (if you are opted
in to receive emails from us) with third party social media platforms in
order to show you targeted ads when you visit them. Third parties such as
Google use cookies to store browsing behaviour data, which enables us to
use their remarketing services. Please refer to our cookie policy for more
information.
Why are we processing data?
We require this information to provide you with a service (processing
orders), it also helps us to ensure that content on our sites is presented
in the best way for you and the electronic device used to access the
content. To send you information regarding our products or services (if
requested by you), protect you and us against fraud and to notify you about
changes to our service.
When will data be processed?
This data will be processed when your order is picked, packed and
dispatched by our distribution centre, or if you enter a competition or
free prize draw. It will also be used every time we send a marketing
communication, if you have opted in and the communication is deemed by us
to be relevant to you.
Any user specific browsing data will be retained for 26 months after you
last visited our site, after which time it will be deleted.
Unsubscribing from marketing communications
To unsubscribe from marketing communications please visit the ‘my account’
section of your online account and select ‘my details and preferences’. You
can then change your opt in preferences for email, text and post.
Alternatively simply click on the unsubscribe links that are sent out with
each email/text or get in contact with us.
Right to access your data
You have the right to request a copy of the data we hold about you, or to
have your data erased in certain circumstances. Please contact us if you’d
like to request this. Please note that depending on your interactions with
us, some data may need to be retained due to legal requirements.
This policy was last updated on 23rd May 2018
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