As of 1st January 2013, all REM items supplied through Capital Hair & Beauty will carry the benefit of a three year warranty.
This warranty covers any product defects arising from faulty materials or workmanship.
Any problems arising from damage caused by misuse, failure to install correctly (unless installed by REM) or fair wear and tear.
This warranty extends for a period of three years from date of purchase. You must retain your receipt from us as proof of purchase.
REM will, at its discretion, repair or replace defective products. During the first year of ownership for UK Mainland customers only REM will both supply and fit replacement parts or products. In years 2 and 3 for UK Mainland customers and for years 1, 2 and 3 for all customers outside UK Mainland, REM will supply replacement parts or products at its cost.
REM will not be responsible for any associated costs of refitting or reinstalling any products which have been replaced nor will it be responsible for any costs incurred arising from the non-availability of its products awaiting repair or replacement.
Should any problems arise with your REM product please contact us.
This three year warranty in no way affects your statutory rights and is intended as an additional safeguard and benefit for buying and using REM products.
Welcome to Capital Hair & Beauty, the UK's largest independent supplier to hair and beauty professionals. Choose from our vast range of great value hair and beauty supplies and book training courses at a location near you, we have 50 stores throughout the UK & Ireland. Buy from a supplier you can trust, that's been supplying the hairdressing and beauty industries for over 60 years and providing a first-class online service since 2004.