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Take Care

Here, Dean Laming, Managing Director of hair and beauty insurance specialists, Salon Gold, talks about the pitfalls of not being insured.
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Keeping the Right Staff with You

So you’ve found the perfect team – now, how do you keep them? Gemma Hensman of Hensmans shares her thoughts.
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Customer Service in 2017

Let’s face it, the days of your salon being a client’s only option are long gone. Thanks to the internet and social media, as well as digital newsletters, your clients are constantly being tempted by other salons.