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Take Care

Here, Dean Laming, Managing Director of hair and beauty insurance specialists, Salon Gold, talks about the pitfalls of not being insured.

Keeping the Right Staff with You

So you’ve found the perfect team – now, how do you keep them? Gemma Hensman of Hensmans shares her thoughts.

Customer Service in 2017

Let’s face it, the days of your salon being a client’s only option are long gone. Thanks to the internet and social media, as well as digital newsletters, your clients are constantly being tempted by other salons.